I Want My Name incident

Problems with an upstream service

Major Resolved View vendor source →

I Want My Name experienced a major incident on February 29, 2020 affecting Domain search and Dashboard, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2020, 09:43 AM UTC
Resolved
Feb 29, 2020, 12:08 PM UTC
Duration
2h 25m
Detected by Pingoru
Feb 29, 2020, 09:43 AM UTC

Affected components

Domain searchDashboard

Update timeline

  1. investigating Feb 29, 2020, 09:43 AM UTC

    One of our upstream partners is experiencing problems and it's preventing some dashboard functions and our search from working. We're leasing with our upstream provider to try and address this.

  2. investigating Feb 29, 2020, 09:43 AM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 29, 2020, 12:08 PM UTC

    we're back - the fox is out of the hen-house