I Want My Name incident

Dashboard timeout issues

Critical Resolved View vendor source →

I Want My Name experienced a critical incident on September 4, 2020 affecting Dashboard and Order processing, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2020, 04:38 AM UTC
Resolved
Sep 04, 2020, 05:32 AM UTC
Duration
53m
Detected by Pingoru
Sep 04, 2020, 04:38 AM UTC

Affected components

DashboardOrder processing

Update timeline

  1. investigating Sep 04, 2020, 04:38 AM UTC

    We are currently experiencing timeout issues with our dashboard. We are investigating the cause and will resolve as soon as we are able.

  2. investigating Sep 04, 2020, 04:42 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 04, 2020, 05:32 AM UTC

    We're back up and running again, thanks for your patience!