I Want My Name incident

Paystation maintenance

Minor Resolved View vendor source →

I Want My Name experienced a minor incident on February 1, 2021 affecting Website and Dashboard and 1 more component, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2021, 02:09 PM UTC
Resolved
Feb 01, 2021, 05:15 PM UTC
Duration
3h 6m
Detected by Pingoru
Feb 01, 2021, 02:09 PM UTC

Affected components

WebsiteDashboardOrder processing

Update timeline

  1. investigating Feb 01, 2021, 02:09 PM UTC

    Due to maintenance with our payment service provider there may be delays or reduced service when taking payments until 4pm UTC

  2. investigating Feb 01, 2021, 02:37 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 01, 2021, 02:38 PM UTC

    We are continuing to investigate this issue.

  4. resolved Feb 01, 2021, 05:15 PM UTC

    This incident has been resolved.