I Want My Name incident
Degraded search and dashboard performance
I Want My Name experienced a major incident on September 2, 2021 affecting Domain search and Dashboard and 1 more component, lasting 2d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 02, 2021, 02:01 AM UTC
We're currently experiencing problems with our search and dashboard due to an outage at our upstream provider. We'll let you know as soon as we're back up and running again. So sorry for the inconvenience!
- monitoring Sep 02, 2021, 09:47 AM UTC
All affected services have now been restored. We apologise for any inconvenience that may have been caused during this outage. We are working with one of our service providers to manage an ongoing attack against their network. If you are experiencing any further issues, please escalate a ticket to our team.
- resolved Sep 05, 2021, 12:28 AM UTC
Our upstream provider has advised this issue has been mitigated. We will continue to keep an eye on things and provide an update if anything changes. Thanks for your patience!