I Want My Name incident

Limited customer support during the holidays

Notice Resolved View vendor source →

I Want My Name experienced a notice incident on December 23, 2021, lasting 12d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2021, 01:00 AM UTC
Resolved
Jan 04, 2022, 02:33 AM UTC
Duration
12d 1h
Detected by Pingoru
Dec 23, 2021, 01:00 AM UTC

Update timeline

  1. monitoring Dec 23, 2021, 01:00 AM UTC

    Please be aware that our customer success team will be taking a well-deserved break during the holiday season, so support availability will be limited over this period. Here is the schedule, all times are in NZDT: https://time.is/New_Zealand 24 Dec - open until midday 25 Dec - CLOSED 26 Dec - CLOSED 27 Dec - CLOSED 28 Dec - open, limited support 29 Dec - open as usual 30 Dec - open as usual 31 Dec - open until midday 1 Jan - CLOSED 2 Jan - CLOSED 3 Jan - CLOSED 4 Jan - open, limited support 5 Jan - back to normal Take care!

  2. resolved Jan 04, 2022, 02:33 AM UTC

    This incident has been resolved.