I Want My Name incident

Credit card update outage

Major Resolved View vendor source →

I Want My Name experienced a major incident on November 12, 2020 affecting Dashboard and Order processing, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2020, 02:25 AM UTC
Resolved
Nov 12, 2020, 02:50 AM UTC
Duration
25m
Detected by Pingoru
Nov 12, 2020, 02:25 AM UTC

Affected components

DashboardOrder processing

Update timeline

  1. identified Nov 12, 2020, 02:25 AM UTC

    We are currently experiencing an issue processing credit card updates. The issue has been identified and a fix is being implemented. We'll let you know when we're back up and running.

  2. resolved Nov 12, 2020, 02:50 AM UTC

    This incident has been resolved -- thanks for your patience!