i-Ready Outage History

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i-Ready had 3 outages in the last 2 years totaling 250h 36m of downtime — averaging 0.1 incidents per month.

There were 3 i-Ready outages since May 11, 2026 totaling 250h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://i-ready.status.io

Major September 30, 2026

Teacher Toolbox Issue

Detected by Pingoru
Sep 30, 2026, 11:58 AM UTC
Resolved
Sep 30, 2026, 03:57 PM UTC
Duration
3h 58m
Affected: Teacher ToolboxStile (USA)
Timeline · 2 updates
  1. investigating Sep 30, 2026, 11:58 AM UTC

    Educators may be experiencing issues accessing Teacher Toolbox . The i-Ready team is actively working on this problem and we appreciate your patience as we work towards a resolution.

  2. monitoring Sep 30, 2026, 01:33 PM UTC

    Our team has confirmed that Teacher Toolbox functionality has been restored. We are actively monitoring the system to confirm the issue has been fully resolved and will provide further updates if necessary. Thank you for your patience.

Read the full incident report →

Minor September 16, 2026

i-Ready Support Response Delays

Detected by Pingoru
Sep 16, 2026, 01:22 PM UTC
Resolved
Sep 16, 2026, 09:08 PM UTC
Duration
7h 45m
Affected: Stile (USA)i-Ready Support
Timeline · 2 updates
  1. investigating Sep 16, 2026, 01:22 PM UTC

    Salesforce, which we use to manage support cases and phone calls, is currently experiencing a service disruption. As a result, you may see slower response times when contacting i-Ready Support, and calls will route to voicemail rather than reaching a live agent. Voicemails and emails still reach us, and we'll follow up as soon as we're able. i-Ready itself is not impacted. Students and educators can log in and work in the platform as usual. Salesforce is posting updates on their status page: https://status.salesforce.com We'll post updates here as we learn more. Thank you for your patience.

  2. monitoring Sep 16, 2026, 03:38 PM UTC

    We're seeing service restored on our end, and phone and case support are back to normal for i-Ready Support. Salesforce has not yet issued an official all-clear, so we're continuing to monitor closely in case the disruption returns. i-Ready itself was not impacted throughout this incident. Students and educators can log in and work in the platform as usual. We'll provide a final update once Salesforce confirms full resolution. Thank you for your patience.

Read the full incident report →

Minor May 11, 2026

i-Ready Batch Report Delay

Detected by Pingoru
May 11, 2026, 05:29 PM UTC
Resolved
May 21, 2026, 04:22 PM UTC
Duration
9d 22h
Affected: i-Ready - ReportsStile (USA)
Timeline · 4 updates
  1. investigating May 11, 2026, 05:29 PM UTC

    i-Ready Batch Reports are currently experiencing a high volume of requests. Batch reports are still processing correctly, but may take up to 30 minutes to generate. Once a report request is submitted, please do not resubmit the report, as it may create further delay.

  2. monitoring May 15, 2026, 06:59 PM UTC

    The team has released a fix intended to reduce the time required to generate i-Ready Batch Reports. Early indications show that reports are processing with minimal delay. We will continue to monitor and provide updates here if that changes.

  3. investigating May 18, 2026, 06:20 PM UTC

    The team is aware that i-Ready Batch Reports are still experiencing delays. We have taken additional actions to increase processing capacity, and expect this to reduce wait times. We will continue to monitor and provide updates here if that changes. Thank you for your continued patience.

  4. monitoring May 20, 2026, 06:40 PM UTC

    i-Ready Batch Reports are currently running with minimal delay. We will continue to monitor and provide updates here if that changes.

Read the full incident report →