HYPR experienced a major incident on October 20, 2025 affecting HYPR Affirm, lasting 18h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 06:55 PM UTC
HYPR Affirm is currently experiencing an outage related to the ongoing AWS issues: https://health.aws.amazon.com/health/status . HYPR Affirm depends upon impacted services in AWS as well as other sub processors, who are also impacted by the AWS service disruption. We are working with AWS to restore service ASAP. If you have any questions please contact support via the portal: https://csp.hypr.com
- identified Oct 20, 2025, 06:55 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 20, 2025, 09:58 PM UTC
HYPR Affirm is functionaing normally as of 4:30 EDT and has remained stable for the past 90 minutes. We will continue to keep a vigilant watch on our systems and the upstream services on which they depend. Please continue to monitor this page for any further developments.
- resolved Oct 21, 2025, 01:27 PM UTC
After careful monitoring overnight, we are pleased to report all systems are operating normally following yesterdays outage of US East 1.