HYPR experienced a minor incident on October 20, 2025 affecting HYPR Event Bridge, lasting 18h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 06:57 PM UTC
HYPR Event Bridge for Webhooks Integration is currently experiencing an outage related to the ongoing AWS issues: https://health.aws.amazon.com/health/status . This may also impact the accuracy of certain metrics dashboards in the Control Center, due to data being delayed. HYPR Event Bridge depends upon impacted services in AWS. We are working with AWS to restore service ASAP. If you have any questions please contact support via the portal: https://csp.hypr.com
- monitoring Oct 20, 2025, 08:01 PM UTC
As of 3:30PM EDT we are seeing a return to normal traffic volume for the Event Bridge. We will continue to monitor this system closely and provide further updates if any issues arise.
- monitoring Oct 20, 2025, 09:59 PM UTC
Event Bridge continues to show normal traffic patterns since the previous update. We will continue to keep careful watch on our systems as well as the upstream services they depend on. Please continue to monitor this page for any further developments.
- resolved Oct 21, 2025, 01:27 PM UTC
After careful monitoring overnight, we are pleased to report all systems are operating normally following yesterdays outage of US East 1.