Hypixel incident

Housing Browser Unavailable

Major Resolved View vendor source →

Hypixel experienced a major incident on December 10, 2022 affecting Housing, lasting 5h 57m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2022, 06:01 PM UTC
Resolved
Dec 10, 2022, 11:59 PM UTC
Duration
5h 57m
Detected by Pingoru
Dec 10, 2022, 06:01 PM UTC

Affected components

Housing

Update timeline

  1. investigating Dec 10, 2022, 06:01 PM UTC

    We are currently investigating an issue with the Housing browser being unavailable

  2. identified Dec 10, 2022, 06:09 PM UTC

    We have identified an issue causing the Housing browser to fail loading houses. In the meantime, we have disabled the browser looking up Guild information.

  3. identified Dec 10, 2022, 07:03 PM UTC

    We have identified an issue causing the Housing browser to fail loading houses. In the meantime, we have disabled the browser looking up Guild information.

  4. monitoring Dec 10, 2022, 09:26 PM UTC

    We have now implemented a fix to improve guild lookup during house browsing, and we have re-enabled the full functionality of the browser and are monitoring.

  5. resolved Dec 10, 2022, 11:59 PM UTC

    This incident has been resolved.