Hypixel experienced a major incident on July 12, 2023 affecting SkyBlock, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Affected components
SkyBlock
Update timeline
- investigating Jul 12, 2023, 02:41 PM UTC
We are currently investigating an issue with booster cookies and the bazaar, and as a result, both of these systems are currently disabled.
- monitoring Jul 12, 2023, 04:31 PM UTC
We have re-opened the Bazaar and enabled consuming Booster Cookies. Any players affected by the issue of cookies purchased that could not be consumed should have them refunded as soon as possible.
- monitoring Jul 12, 2023, 04:55 PM UTC
We have re-opened the Bazaar and enabled consuming Booster Cookies. Any players affected by the issue of cookies purchased that could not be consumed should have had them refunded as a delivery in Jerry.
- resolved Jul 12, 2023, 06:04 PM UTC
This incident has been resolved.