Hypernode incident

Hypernode Brancher, Xgrade and order processes

Major Resolved View vendor source →

Hypernode experienced a major incident on July 25, 2025 affecting Hypernode Toolset / API / Control Panel, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2025, 07:40 AM UTC
Resolved
Jul 25, 2025, 12:23 PM UTC
Duration
4h 43m
Detected by Pingoru
Jul 25, 2025, 07:40 AM UTC

Affected components

Hypernode Toolset / API / Control Panel

Update timeline

  1. investigating Jul 25, 2025, 07:40 AM UTC

    We are currently experiencing issues with creating branchers, xgrading and providing ordered Hypernodes. Our team is actively investigating and resolving this issue.

  2. identified Jul 25, 2025, 09:04 AM UTC

    The issue has been identified and we are working on a fix.

  3. resolved Jul 25, 2025, 12:23 PM UTC

    The issue has been resolved and had to do with resource-limitations with our service partners, we will be monitoring the situation over the coming week but do not expect any downtime at this current moment.