Hypernode experienced a major incident on September 15, 2025 affecting Hypernode Servers, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Hypernode Servers
Update timeline
- investigating Sep 15, 2025, 02:18 PM UTC
We are aware of issues with the Cloud Hypernodes and are in close contact with the datacenter to determine the cause.
- monitoring Sep 15, 2025, 02:37 PM UTC
We identified a brief downtime in one of the OpenStack availability zones, which triggered our monitoring systems to automatically reboot some nodes. Platform stability is now improving and returning to normal.
- resolved Sep 15, 2025, 03:28 PM UTC
A brief network interruption in one of our OpenStack availability zones caused some instances to automatically reboot. The issue has been resolved and platform stability has been restored.