Hypernode incident

Problems with the Magento admin panel

Major Resolved View vendor source →

Hypernode experienced a major incident on June 15, 2023 affecting Third-Party Service Providers, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2023, 02:43 PM UTC
Resolved
Jun 16, 2023, 02:58 PM UTC
Duration
1d
Detected by Pingoru
Jun 15, 2023, 02:43 PM UTC

Affected components

Third-Party Service Providers

Update timeline

  1. identified Jun 15, 2023, 02:43 PM UTC

    If you are suddenly having issues with being unable to click on anything in the Magento admin panel, or admin pages not fully loading, this may caused by a change implemented by Magento. See the following URL for more information: https://github.com/magento/magento2/issues/37618

  2. resolved Jun 16, 2023, 02:58 PM UTC

    Closing this as most customers affected by this are aware of it.