Hypernode incident

Issues with our event propagation due to message queue issues

Major Resolved View vendor source →

Hypernode experienced a major incident on July 4, 2023 affecting Hypernode Toolset / API / Control Panel, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2023, 10:02 AM UTC
Resolved
Jul 04, 2023, 11:22 AM UTC
Duration
1h 19m
Detected by Pingoru
Jul 04, 2023, 10:02 AM UTC

Affected components

Hypernode Toolset / API / Control Panel

Update timeline

  1. identified Jul 04, 2023, 10:02 AM UTC

    We have identified an issue with the control panel causing a variety of issues (such as an error when logging into my.hypernode.com) and causes longer wait times when using our API. This includes actions such as ordering Hypernodes, up and downgrading and changing settings. This is being investigated and we'll update you when the issue has been resolved.

  2. identified Jul 04, 2023, 10:02 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 04, 2023, 11:22 AM UTC

    This incident has been resolved.