Hypernode incident

Reports of degraded services if the Cloudflare CDN/Cache is used

Minor Resolved View vendor source →

Hypernode experienced a minor incident on July 7, 2023 affecting Third-Party Service Providers, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2023, 02:22 PM UTC
Resolved
Jul 07, 2023, 03:30 PM UTC
Duration
1h 7m
Detected by Pingoru
Jul 07, 2023, 02:22 PM UTC

Affected components

Third-Party Service Providers

Update timeline

  1. investigating Jul 07, 2023, 02:22 PM UTC

    There is an issue at Cloudflare related to CDN/Cache for content where Brotli is used. This can cause a sudden issue where images fail to load for users. See https://www.cloudflarestatus.com.

  2. investigating Jul 07, 2023, 03:29 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 07, 2023, 03:30 PM UTC

    This incident has been resolved.