Hypernode experienced a minor incident on July 24, 2023 affecting Hypernode Toolset / API / Control Panel and Third-Party Service Providers, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Hypernode Toolset / API / Control PanelThird-Party Service Providers
Update timeline
- investigating Jul 24, 2023, 10:09 AM UTC
We've identified issues with one of our cloud providers which results in reduced availability in our API functionality to order or change product plans. We're investigating the root cause together with our providers and resolve the degraded availability. Until this period ordering and/or changing product plans is not available.
- monitoring Jul 24, 2023, 10:18 AM UTC
A fix has been implemented and we're monitoring the results.
- resolved Jul 24, 2023, 10:31 AM UTC
This incident has been resolved.