Hypernode incident

Hypernode control panel outage

Critical Resolved View vendor source →

Hypernode experienced a critical incident on December 29, 2023 affecting Hypernode Toolset / API / Control Panel, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2023, 01:47 PM UTC
Resolved
Dec 29, 2023, 01:56 PM UTC
Duration
8m
Detected by Pingoru
Dec 29, 2023, 01:47 PM UTC

Affected components

Hypernode Toolset / API / Control Panel

Update timeline

  1. identified Dec 29, 2023, 01:47 PM UTC

    We are currently having an outage with our control panel and the underlying systems. This will result in an error when trying to use our control panel (my.hypernode.com) and you will also not be able to schedule up and downgrades, not apply updates etc. using the Hypernode functions through SSH / HNAPI. We will let you know when this has been resolved.

  2. monitoring Dec 29, 2023, 01:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 29, 2023, 01:56 PM UTC

    This incident has been resolved.