Hypernode experienced a major incident on September 26, 2022 affecting Hypernode Servers, lasting 4h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 26, 2022, 02:03 PM UTC
We are seeing multiple Hypernodes going offline at the moment, the control panel is also unavailable at the moment due to the same issue. We are looking into what might be causing it and will provide updates when we have them.
- monitoring Sep 26, 2022, 02:11 PM UTC
The issue looks to have been resolved and things are under control, we are monitoring the situation.
- identified Sep 26, 2022, 02:25 PM UTC
We are unfortunately still seeing outages and slowdowns on Hypernode. The control panel is also intermittently unavailable. We are continuing looking into the root cause.
- identified Sep 26, 2022, 03:47 PM UTC
The source of the issue has been identified by our cloud provider, and a solution is being tested.
- monitoring Sep 26, 2022, 04:47 PM UTC
Our cloud provider is performing emergency maintenance to fix the identified issues. We're monitoring the situation and are not seeing anymore disruptions at this time, though we have been advised that minimal disruptions may occur during the maintenance.
- resolved Sep 26, 2022, 06:16 PM UTC
This incident has been resolved.