Hypernode incident

Hypernode support by phone is not available due to an outage at our VoIP provider

Hypernode experienced a notice incident on November 20, 2023 affecting General Announcements, lasting 53m. The incident has been resolved; the full update timeline is below.

Started: Nov 20, 2023, 02:20 PM UTC
Resolved: Nov 20, 2023, 03:13 PM UTC
Duration: 53m
Detected by Pingoru: Nov 20, 2023, 02:20 PM UTC

Affected components

General Announcements

Update timeline

identified Nov 20, 2023, 02:20 PM UTC

Unfortunately we are not reachable by phone due to an issue at our VoIP provider. For now please e-mail us via [email protected]. If you have an urgent matter like your webshop being down due to issues, please add 'URGENT' to the subject and we will try and give this priority.
resolved Nov 20, 2023, 03:13 PM UTC

The issue has been resolved.