Hypernode incident

Our UK datacenter is experiencing disruptions.

Major Resolved View vendor source →

Hypernode experienced a major incident on December 16, 2024 affecting Hypernode Servers, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 05:01 PM UTC
Resolved
Dec 16, 2024, 06:30 PM UTC
Duration
1h 29m
Detected by Pingoru
Dec 16, 2024, 05:01 PM UTC

Affected components

Hypernode Servers

Update timeline

  1. investigating Dec 16, 2024, 05:01 PM UTC

    We are currently experiencing issues at our UK datacenter. Our team is in contact with them to identify and resolve the problem.

  2. monitoring Dec 16, 2024, 06:16 PM UTC

    The network issue at the UK data center appears to be resolved. They are continuing to investigate to determine the root cause. We expect to have a full update tomorrow and will share it here.

  3. resolved Dec 17, 2024, 02:37 PM UTC

    This incident was completely resolved on December 16, 2024, at 18:00 CET. The issue was caused by a routing problem within the datacenter, which has now been fully resolved.