Hypernode incident

Let's Encrypt Certificate Issue: mozilla_pkix_error_required_tls_feature_missing

Minor Resolved View vendor source →

Hypernode experienced a minor incident on February 4, 2025 affecting Third-Party Service Providers, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 10:13 AM UTC
Resolved
Feb 04, 2025, 11:17 AM UTC
Duration
1h 4m
Detected by Pingoru
Feb 04, 2025, 10:13 AM UTC

Affected components

Third-Party Service Providers

Update timeline

  1. identified Feb 04, 2025, 10:13 AM UTC

    Let's Encrypt recently implemented a change that disrupted our certificate renewal process for Let's Encrypt certificates. We have implemented a fix and are working on a platform-wide resolution. Possible errors include mozilla_pkix_error_required_tls_feature_missing and occasional issues when requesting a new certificate via Hypernode Manage vhosts.

  2. identified Feb 04, 2025, 10:13 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 04, 2025, 11:17 AM UTC

    The recent Let's Encrypt change that disrupted our certificate renewal process has been fully resolved platform-wide. Users should no longer experience issues, including the mozilla_pkix_error_required_tls_feature_missing error or problems requesting new certificates via Hypernode Manage vhosts. If you continue to encounter any issues, please reach out to support.