Hypeops incident

Inaccessible services due to licencing problem

Major Resolved View vendor source →

Hypeops experienced a major incident on September 9, 2023 affecting Core Infrastructure (Nova), lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2023, 11:01 AM UTC
Resolved
Sep 09, 2023, 11:43 AM UTC
Duration
42m
Detected by Pingoru
Sep 09, 2023, 11:01 AM UTC

Affected components

Core Infrastructure (Nova)

Update timeline

  1. investigating Sep 09, 2023, 11:01 AM UTC

    Some of our websites are currently down as there is a billing licence issue that is been resolved by our upstream provider. We will update soon.

  2. resolved Sep 09, 2023, 11:43 AM UTC

    All services have been restored.