Hypatos incident

Performance degradation in EU Cluster

Notice Resolved View vendor source →

Hypatos experienced a notice incident on March 16, 2026, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 01:59 PM UTC
Resolved
Mar 16, 2026, 05:04 PM UTC
Duration
3h 5m
Detected by Pingoru
Mar 16, 2026, 01:59 PM UTC

Update timeline

  1. identified Mar 16, 2026, 01:59 PM UTC

    We are currently experiencing poor performance during document upload and processing on our EU Cluster. Our Customer Care and Engineering teams are actively working on it. Sorry for the inconvenience created.

  2. identified Mar 16, 2026, 01:59 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 16, 2026, 05:04 PM UTC

    This incident has been resolved.