Hydrow experienced a major incident on July 31, 2021 affecting hydrow.com website, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
hydrow.com website
Update timeline
- investigating Jul 31, 2021, 01:37 AM UTC
We are currently investigating this issue.
- monitoring Jul 31, 2021, 01:55 AM UTC
support.hydrow.com is accessible again. The problem appears to have been with our support partner's infrastructure. We are monitoring for any recurrence.
- resolved Jul 31, 2021, 02:09 AM UTC
support.hydrow.com is fully accessible.