Hydrow experienced a minor incident on December 15, 2021 affecting Hydrow Service, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Hydrow Service
Update timeline
- investigating Dec 15, 2021, 04:10 PM UTC
We are seeing a spike in errors when retrieving workout videos from our content network. Hydrow Members may experience issues when trying to begin a new workout video. We are investigating.
- monitoring Dec 15, 2021, 04:23 PM UTC
We have seen no further abnormalities. This may have been due to an AWS incident earlier in the day. Continuing to monitor.
- resolved Dec 15, 2021, 05:01 PM UTC
This incident has been resolved.