Hydrow experienced a major incident on June 23, 2022 affecting Hydrow Service, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Hydrow Service
Update timeline
- investigating Jun 23, 2022, 01:32 PM UTC
We are investigating alerts that our system is not operating properly, likely impacting members and their workouts.
- investigating Jun 23, 2022, 01:42 PM UTC
We are continuing to investigate this issue.
- investigating Jun 23, 2022, 02:11 PM UTC
We are investigating a problem with the Hydrow service that is preventing connections to our backend database. We will continue to post regular updates as we investigate.
- monitoring Jun 23, 2022, 02:33 PM UTC
The problem appears to be resolved. We are monitoring the situation.
- resolved Jun 23, 2022, 04:10 PM UTC
The problem has been resolved and the incident is closed.