Hydrow incident

Customers are unable to reach our Hydrow store.

Critical Resolved View vendor source →

Hydrow experienced a critical incident on October 2, 2022 affecting shop.hydrow.com, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2022, 11:56 AM UTC
Resolved
Oct 02, 2022, 12:07 PM UTC
Duration
11m
Detected by Pingoru
Oct 02, 2022, 11:56 AM UTC

Affected components

shop.hydrow.com

Update timeline

  1. investigating Oct 02, 2022, 11:56 AM UTC

    Customers are unable to reach our Hydrow store. We are investigating.

  2. monitoring Oct 02, 2022, 12:02 PM UTC

    The problem has been identified and corrected.

  3. resolved Oct 02, 2022, 12:07 PM UTC

    This incident has been resolved.