Hydrow incident

support.hydrow.com is unavailable

Critical Resolved View vendor source →

Hydrow experienced a critical incident on December 18, 2022 affecting Support.hydrow.com, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2022, 03:06 AM UTC
Resolved
Dec 18, 2022, 03:09 AM UTC
Duration
3m
Detected by Pingoru
Dec 18, 2022, 03:06 AM UTC

Affected components

Support.hydrow.com

Update timeline

  1. investigating Dec 18, 2022, 03:06 AM UTC

    Our support website is currently unavailable. We appreciate your patience as we investigate the issue.

  2. monitoring Dec 18, 2022, 03:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2022, 03:09 AM UTC

    This incident has been resolved.