Hydrow experienced a minor incident on March 13, 2023 affecting shop.hydrow.com, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
shop.hydrow.com
Update timeline
- investigating Mar 13, 2023, 03:38 PM UTC
Customers have reported experiencing long loading times on our shopping website and we are investigating. Workouts and the hydrow app are NOT impacted.
- monitoring Mar 13, 2023, 03:45 PM UTC
Shopping cart performance and Checkout appear to be back to normal. Monitoring status.
- resolved Mar 13, 2023, 03:51 PM UTC
All website activity has remained stable. Updating to resolved.