Hydrow experienced a major incident on March 28, 2024 affecting Support.hydrow.com, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Support.hydrow.com
Update timeline
- investigating Mar 28, 2024, 02:50 PM UTC
We are currently investigating a problem with the phone lines to reach Hydrow Member Services Directly If you need to submit a ticket with us while we resolve this issue you can visit https://support.hydrow.com/s/contactsupport We will update with more information shortly.
- resolved Mar 28, 2024, 03:37 PM UTC
Inbound phone lines are open and working again. Resolving this incident.