HxDR incident

Projects and assets are not accessible

Notice Resolved View vendor source →

HxDR experienced a notice incident on January 12, 2026, lasting –. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 10:58 AM UTC
Resolved
Jan 12, 2026, 10:58 AM UTC
Duration
–
Detected by Pingoru
Jan 12, 2026, 10:58 AM UTC

Update timeline

  1. resolved Jan 12, 2026, 10:58 AM UTC

    We are experiencing an issue on the HxDR platform API beginning on Monday, 2026-01-12 11:00 CET Our engineering team is investigating the issue. Customers might experience the following: all accounts/users on HxDR are unable to load projects/view assets Workaround: None at this time