Hunter Internet experienced a minor incident on April 17, 2022 affecting Eagle Point/Shady Cove/Butte Falls/ Prospect, lasting 14h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 17, 2022, 04:35 PM UTC
We are currently experiencing a service affecting outage. Our Engineers are actively working on the issue to restore services. If you feel you are part of this outage, please allow our Engineers an opportunity to resolve service issues and complete repairs before entering trouble tickets.
- resolved Apr 18, 2022, 07:32 AM UTC
The issue has been resolved/repaired and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please reply back to this email or call 541-772-9282 and we will assist with troubleshooting further.