Hunter Internet experienced a minor incident on April 25, 2022 affecting Medford/White City/Central Point, lasting 7h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 25, 2022, 05:00 AM UTC
We are currently experiencing a service affecting outage. Our Engineers are actively working on the issue to restore services. If you feel you are a part of this outage, please reboot your equipment and allow our engineers an opportunity to resolve service issues and complete repairs before entering trouble tickets. For help rebooting your equipment, please watch our video: https://www.youtube.com/watch?v=7LMp9rBOdZ0&t=3s
- resolved Apr 25, 2022, 12:13 PM UTC
The issue, has been resolved and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.