Hunter Internet experienced a minor incident on August 1, 2022 affecting Grants Pass/Merlin, lasting 9h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 01, 2022, 07:32 AM UTC
We are currently experiencing a service affecting outage. Our Engineers are actively working on the issue to restore services. If you feel you are part of this outage, please allow our Engineers an opportunity to resolve service issues and complete repairs before entering trouble tickets.
- resolved Aug 01, 2022, 05:05 PM UTC
The issue has been resolved/repaired and services have been restored as of 1200PT. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.