Hunter Internet experienced a minor incident on September 13, 2022 affecting Medford/White City/Central Point, lasting 16h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 13, 2022, 02:40 PM UTC
We are currently experiencing a service affecting outage. Our Engineers are actively working on the issue to restore services. If you feel you are part of this outage, please allow our Engineers an opportunity to resolve service issues and complete repairs before entering trouble tickets.
- resolved Sep 14, 2022, 07:06 AM UTC
The issue of damaged fiber has been resolved/repaired and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.