Hunter Internet experienced a minor incident on September 24, 2022, lasting 4h 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 24, 2022, 09:31 AM UTC
We are currently experiencing a service affecting outage. Our Engineers are actively working on the issue to restore services in Medford/Central Point/Grants Pass. If you feel you are part of this outage, please allow our Engineers an opportunity to resolve service issues and complete repairs before entering trouble tickets. Estimated restoration is 2pm on 9/24/2022.
- resolved Sep 24, 2022, 02:15 PM UTC
The issue of the damaged fiber has been resolved/repaired and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.