Hunter Internet experienced a minor incident on November 2, 2022 affecting Grants Pass/Merlin, lasting 2h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Grants Pass/Merlin
Update timeline
- investigating Nov 02, 2022, 11:15 AM UTC
We have identified the issue and are working to fix it as quickly as possible. We will update this page again when service is restored. We appreciate your patience as we work to resolve this issue.
- resolved Nov 02, 2022, 02:08 PM UTC
The issue of downed service has been resolved, and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282, and we will assist with troubleshooting further.