Hunter Internet experienced a minor incident on December 7, 2022 affecting Eagle Point/Shady Cove/Butte Falls/ Prospect, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 07, 2022, 11:45 AM UTC
We are currently experiencing a service affecting outage. Our Engineers are actively working on the issue to restore services. If you feel you are part of this outage, please allow our Engineers an opportunity to resolve service issues and complete repairs before entering trouble tickets.
- resolved Dec 08, 2022, 10:25 AM UTC
The issue has been resolved/repaired and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.
- resolved Dec 08, 2022, 04:49 PM UTC
This has been resolved/repaired and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.