Hunter Internet experienced a minor incident on August 5, 2023 affecting Eagle Point/Shady Cove/Butte Falls/ Prospect, lasting 2d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2023, 09:30 AM UTC
We have identified the issue and are working to fix it as quickly as possible. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue.
- investigating Aug 07, 2023, 08:32 AM UTC
We are aware that services are affected in your area and we are diligently working to have it repaired before the end of the day today, 8/7/23. We appreciate your patience as we work to resolve this issue. Please reference our status page for updates status.hunterfiber.com
- identified Aug 07, 2023, 10:51 AM UTC
We have identified the issue and are working to fix it as quickly as possible. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue.
- resolved Aug 07, 2023, 12:03 PM UTC
The issue has been resolved/repaired and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.