Hunter Internet incident

Power Related Issues:

Minor Resolved View vendor source →

Hunter Internet experienced a minor incident on October 15, 2023 affecting Eagle Point/Shady Cove/Butte Falls/ Prospect, lasting 15h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2023, 07:42 PM UTC
Resolved
Oct 16, 2023, 11:15 AM UTC
Duration
15h 33m
Detected by Pingoru
Oct 15, 2023, 07:42 PM UTC

Affected components

Eagle Point/Shady Cove/Butte Falls/ Prospect

Update timeline

  1. investigating Oct 15, 2023, 07:42 PM UTC

    Hunter is experiencing a network outage due to a power outage in the area. For more information on when power will be restored, please visit your local power company's website.

  2. investigating Oct 15, 2023, 10:25 PM UTC

    We are aware that services are affected in your area and we are diligently working to determine the issue to get it resolved as quickly as possible. We will update you when we have more information on the cause. We appreciate your patience as we work to resolve this issue. Please reference our status page for updates status.hunterfiber.com

  3. investigating Oct 15, 2023, 11:53 PM UTC

    We are aware that services are affected in your area and we are diligently working to determine the issue to get it resolved as quickly as possible. We will update you when we have more information on the cause. We appreciate your patience as we work to resolve this issue. Please reference our status page for updates status.hunterfiber.com

  4. investigating Oct 16, 2023, 07:07 AM UTC

    We are aware that services are affected in your area and we are diligently working to determine the issue to get it resolved as quickly as possible. We will update you when we have more information on the cause. We appreciate your patience as we work to resolve this issue. Please reference our status page for updates status.hunterfiber.com