Hunter Internet incident

Outage

Minor Resolved View vendor source →

Hunter Internet experienced a minor incident on April 30, 2024 affecting Medford/White City/Central Point, lasting 7h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 12:34 PM UTC
Resolved
Apr 30, 2024, 08:10 PM UTC
Duration
7h 36m
Detected by Pingoru
Apr 30, 2024, 12:34 PM UTC

Affected components

Medford/White City/Central Point

Update timeline

  1. investigating Apr 30, 2024, 12:34 PM UTC

    We are aware that services are affected in your area and we are diligently working to determine the issue to get it resolved as quickly as possible. We will update you when we have more information on the cause. We appreciate your patience as we work to resolve this issue. Please reference our status page for updates status.hunterfiber.com

  2. identified Apr 30, 2024, 02:54 PM UTC

    We have identified the issue and are working to fix it as quickly as possible .We have an ETR of 22:00. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue. Please reference our status page for updates status.hunterfiber.com

  3. identified Apr 30, 2024, 05:30 PM UTC

    We have identified the issue and are working to fix it as quickly as possible .We have an ETR of 22:00. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue. Please reference our status page for updates status.hunterfiber.com

  4. resolved Apr 30, 2024, 08:10 PM UTC

    The issue of has been resolved and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.