Hunter Internet experienced a minor incident on July 15, 2024 affecting Rogue River/Gold Hill, lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2024, 02:26 PM UTC
We are aware that services are affected in your area and we are diligently working to determine the issue to get it resolved as quickly as possible. We will update you when we have more information on the cause. We appreciate your patience as we work to resolve this issue. Please reference our status page for updates status.hunterfiber.com
- identified Jul 15, 2024, 04:41 PM UTC
We have identified the issue and are working to fix it as quickly as possible. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue.
- identified Jul 15, 2024, 06:46 PM UTC
We have identified the issue and are working to fix it as quickly as possible. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue.
- identified Jul 15, 2024, 09:00 PM UTC
We have identified the issue and are working to fix it as quickly as possible. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue.
- identified Jul 15, 2024, 10:50 PM UTC
We have identified the issue and are working to fix it as quickly as possible. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue.
- identified Jul 16, 2024, 09:20 AM UTC
Our crews have identified the issue and are working to resolve it as quickly and safely as possible. We currently have an ETR of today at 7 pm due to lighting and storm. We appreciate your patience as we diligently work to restore service.
- identified Jul 16, 2024, 05:21 PM UTC
Our crews have identified the issue and are working to resolve it as quickly and safely as possible. We currently have an ETR of today at 7pm due to lighting and storm. We appreciate your patience as we diligently work to restore service.
- identified Jul 16, 2024, 06:59 PM UTC
Our crews have identified the issue and are working to resolve it as quickly and safely as possible. We currently have an ETR of today at 8pm due to lighting and storm. We appreciate your patience as we diligently work to restore service.
- resolved Jul 16, 2024, 08:46 PM UTC
The issue has been resolved/repaired and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.