Hunter Internet incident

Network Related Issues:

Minor Resolved View vendor source →

Hunter Internet experienced a minor incident on July 25, 2024 affecting Applegate/Williams/Murphy, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2024, 09:57 AM UTC
Resolved
Jul 25, 2024, 03:18 PM UTC
Duration
5h 21m
Detected by Pingoru
Jul 25, 2024, 09:57 AM UTC

Affected components

Applegate/Williams/Murphy

Update timeline

  1. investigating Jul 25, 2024, 09:57 AM UTC

    We have identified the issue and are working to fix it as quickly as possible. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue.

  2. identified Jul 25, 2024, 11:46 AM UTC

    Hunter is experiencing a network outage due to a power outage in the area. For more information on when power will be restored, please visit your local power company's website.

  3. identified Jul 25, 2024, 01:35 PM UTC

    Hunter is experiencing a network outage due to a power outage in the area. For more information on when power will be restored, please visit your local power company's website.

  4. resolved Jul 25, 2024, 01:49 PM UTC

    The power outage has been resolved/repaired and services have been restored. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.

  5. identified Jul 25, 2024, 01:51 PM UTC

    Hunter is experiencing a network outage due to a power outage in the area. For more information on when power will be restored, please visit your local power company's website.

  6. identified Jul 25, 2024, 02:49 PM UTC

    We have identified the issue and are working to fix it as quickly as possible. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue.

  7. resolved Jul 25, 2024, 03:18 PM UTC

    The issue has been resolved/repaired and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.