Hunter Internet incident

Outage

Minor Resolved View vendor source →

Hunter Internet experienced a minor incident on August 15, 2024 affecting Lane County, lasting 23h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2024, 03:30 PM UTC
Resolved
Aug 16, 2024, 02:47 PM UTC
Duration
23h 17m
Detected by Pingoru
Aug 15, 2024, 03:30 PM UTC

Affected components

Lane County

Update timeline

  1. investigating Aug 15, 2024, 03:30 PM UTC

    We are aware that services are affected in your area and we are diligently working to determine the issue to get it resolved as quickly as possible. We will update you when we have more information on the cause. We appreciate your patience as we work to resolve this issue and have emergency maintenance planned for 6AM.. Please reference our status page for updates status.hunterfiber.com

  2. investigating Aug 16, 2024, 08:00 AM UTC

    We are aware that services are affected in your area and we are diligently working to determine the issue to get it resolved as quickly as possible. We will update you when we have more information on the cause. We appreciate your patience as we work to resolve this issue. Please reference our status page for updates status.hunterfiber.com

  3. investigating Aug 16, 2024, 11:26 AM UTC

    We are aware that services are affected in your area and we are diligently working to determine the issue to get it resolved as quickly as possible. We will update you when we have more information on the cause. We appreciate your patience as we work to resolve this issue. Please reference our status page for updates status.hunterfiber.com

  4. resolved Aug 16, 2024, 02:47 PM UTC

    The issue has been resolved and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.