Hunter Internet experienced a minor incident on August 26, 2024 affecting Grants Pass/Merlin, lasting 5h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2024, 10:41 AM UTC
We are aware services are effected in your area. We have identified the issue and are working to fix it as quickly as possible. We will update this page as we get more information or when service is restored. Current ETR is 4PM today. We appreciate your patience as we work to resolve this issue.
- resolved Aug 26, 2024, 04:01 PM UTC
The issue has been resolved/repaired and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.