Hunter Internet experienced a minor incident on November 22, 2024 affecting Eagle Point/Shady Cove/Butte Falls/ Prospect, lasting 10h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 22, 2024, 08:20 AM UTC
We have identified the issue and are working to fix it as quickly as possible. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue.
- identified Nov 22, 2024, 12:44 PM UTC
We have identified the issue and are working to fix it as quickly as possible. Our current Estimated Time of Restoration is 3:00PM PST. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue.
- identified Nov 22, 2024, 05:08 PM UTC
We have identified the issue and are working to fix it as quickly as possible. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue.
- resolved Nov 22, 2024, 06:32 PM UTC
The issue has been resolved/repaired and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.