Hunter Internet experienced a minor incident on August 23, 2025 affecting Jacksonville/Ruch, lasting 1d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 23, 2025, 11:59 AM UTC
We have identified the issue and are working to fix it as quickly as possible. We will update this page as we get more information or when service is restored. We appreciate your patience as we work to resolve this issue.
- resolved Aug 25, 2025, 07:10 AM UTC
The issue of damaged fiber has been repaired and services have been restored. We appreciate your patience and understanding as our teams worked quickly to fix the issue. If you're still having issues with connectivity please power cycle your equipment. If that does not resolve the issue please call 541-772-9282 and we will assist with troubleshooting further.