Humio Outage History

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Humio had 35 outages in the last 2 years totaling 1576h 48m of downtime — averaging 1.4 incidents per month.

There were 35 Humio outages since August 7, 2024 totaling 1576h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.humio.com

Major December 9, 2024

Ingestion issues on US-1

Detected by Pingoru
Dec 09, 2024, 07:32 PM UTC
Resolved
Dec 09, 2024, 09:10 PM UTC
Duration
1h 37m
Affected: Log Ingest
Timeline · 4 updates
  1. investigating Dec 09, 2024, 07:32 PM UTC

    We are currently investigating ingestion issues on US-1

  2. identified Dec 09, 2024, 07:48 PM UTC

    We have identified the issue and are working on a fix. All messages are queued and there will be no data loss. There will only be a delay in ingest.

  3. monitoring Dec 09, 2024, 07:55 PM UTC

    A fix has been implemented. We will continue to monitor this issue until ingest has fully caught up.

  4. resolved Dec 09, 2024, 09:10 PM UTC

    This incident is now resolved. The incident started at 15:00 UTC with all messages being queued and not ingested. Currently, all messages are being ingested.

Read the full incident report →

Minor December 6, 2024

Degraded Ingest Performance in US-2 Cloud

Detected by Pingoru
Dec 06, 2024, 12:20 PM UTC
Resolved
Dec 09, 2024, 05:33 PM UTC
Duration
3d 5h
Affected: Log Ingest
Timeline · 4 updates
  1. investigating Dec 06, 2024, 12:20 PM UTC

    We are currently investigating reports of degraded performance.

  2. identified Dec 06, 2024, 07:13 PM UTC

    We're performing emergency maintenance over the next 3 hours. Expect query interruptions between 19:15 - 22:15 UTC.

  3. monitoring Dec 07, 2024, 12:57 AM UTC

    A fix has been implemented and we will be monitoring the results throughout the weekend.

  4. resolved Dec 09, 2024, 05:33 PM UTC

    Monitoring throughout the weekend & beginning of the US workday confirm performance has been restored.

Read the full incident report →

Minor December 5, 2024

Degraded Query Performance in US-2 Cloud

Detected by Pingoru
Dec 05, 2024, 06:02 PM UTC
Resolved
Dec 05, 2024, 11:55 PM UTC
Duration
5h 53m
Affected: Searching
Timeline · 5 updates
  1. investigating Dec 05, 2024, 06:02 PM UTC

    We are currently investigating this issue.

  2. identified Dec 05, 2024, 06:25 PM UTC

    We're performing emergency maintenance over the next hour to mitigate this issue

  3. identified Dec 05, 2024, 07:52 PM UTC

    We're performing emergency maintenance over the next hour once more to mitigate this issue

  4. monitoring Dec 05, 2024, 09:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 05, 2024, 11:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2024

Degraded Performance in US-2 Cloud

Detected by Pingoru
Dec 05, 2024, 02:17 PM UTC
Resolved
Dec 05, 2024, 03:05 PM UTC
Duration
47m
Affected: Searching
Timeline · 4 updates
  1. investigating Dec 05, 2024, 02:17 PM UTC

    We are currently investigating reports of degraded performance.

  2. identified Dec 05, 2024, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 05, 2024, 02:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 05, 2024, 03:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 4, 2024

Degraded Performance on EU Cloud

Detected by Pingoru
Dec 04, 2024, 03:00 PM UTC
Resolved
Dec 04, 2024, 06:48 PM UTC
Duration
3h 47m
Affected: Searching
Timeline · 4 updates
  1. investigating Dec 04, 2024, 03:00 PM UTC

    We are currently investigating reports of degraded performance.

  2. identified Dec 04, 2024, 05:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 04, 2024, 05:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 04, 2024, 06:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 4, 2024

Degraded Performance on US Cloud

Detected by Pingoru
Oct 04, 2024, 09:42 AM UTC
Resolved
Oct 04, 2024, 11:16 PM UTC
Duration
13h 34m
Affected: APILog IngestSearching
Timeline · 5 updates
  1. investigating Oct 04, 2024, 09:42 AM UTC

    We are currently investigating reports of degraded performance.

  2. identified Oct 04, 2024, 09:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 04, 2024, 10:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 04, 2024, 06:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 04, 2024, 11:16 PM UTC

    All impact has been confirmed to have been resolved.

Read the full incident report →

Minor September 26, 2024

Emergency Maintenance

Detected by Pingoru
Sep 26, 2024, 04:57 PM UTC
Resolved
Sep 26, 2024, 10:44 PM UTC
Duration
5h 47m
Affected: APILog IngestSearching
Timeline · 2 updates
  1. identified Sep 26, 2024, 04:57 PM UTC

    We are performing emergency maintenance on the cluster and users may see performance degradation, such as slow queries and delayed ingest.

  2. resolved Sep 26, 2024, 10:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 24, 2024

Degraded Ingest Performance in US-1

Detected by Pingoru
Sep 24, 2024, 03:51 PM UTC
Resolved
Sep 24, 2024, 06:06 PM UTC
Duration
2h 14m
Affected: Log Ingest
Timeline · 3 updates
  1. investigating Sep 24, 2024, 03:51 PM UTC

    We are currently investigating degraded log ingest performance.

  2. monitoring Sep 24, 2024, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 24, 2024, 06:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 7, 2024

The rdns() Function Disabled on US-2

Detected by Pingoru
Aug 07, 2024, 07:53 PM UTC
Resolved
Oct 07, 2024, 09:45 PM UTC
Duration
61d 1h
Affected: Searching
Timeline · 3 updates
  1. identified Aug 07, 2024, 07:53 PM UTC

    The use of the rdns() function is currently disabled for a subset of customers on US-2. This post will be resolved once the function is re-enabled.

  2. monitoring Aug 07, 2024, 08:06 PM UTC

    Performance has been restored with the disabled rdns() function. This status will be resolved when the function is enabled.

  3. resolved Oct 07, 2024, 09:45 PM UTC

    We have removed the block on the `rdns()` function at this time.

Read the full incident report →