Humio experienced a minor incident on September 24, 2024 affecting API and Log Ingest and 1 more component, lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2024, 03:19 PM UTC
We are currently investigating reports of degraded performance.
- investigating Sep 24, 2024, 07:53 PM UTC
We are still investigating degraded performance.
- investigating Sep 25, 2024, 10:05 PM UTC
We are continuing to investigate this issue.
- identified Sep 26, 2024, 02:00 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 26, 2024, 08:20 PM UTC
All queries using the cidr function that include a files argument have been blocked while we continue to implement a fix for this issue.
- identified Sep 26, 2024, 09:42 PM UTC
Queries using the cidr function that include a files argument have now been unblocked. We thank you for your patience while we continue to work on a fix for this issue.
- identified Sep 27, 2024, 11:27 AM UTC
Thank you for your patience while we continue working on a fix for this issue
- identified Sep 27, 2024, 01:11 PM UTC
We are currently deploying a fix for the issue.
- monitoring Sep 27, 2024, 01:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 27, 2024, 03:01 PM UTC
This incident has been resolved.